Terms and Conditions

Effective Date: 8/14/2025
Business Name: Aequora Bodywork LLC
Location: Portland, Oregon
Website: www.aequorabodywork.com

1. Acceptance of Terms

By accessing and using this website, you agree to be bound by these Terms and Conditions. If you do not agree with any of these terms, please do not use this site or our services.

2. Services

Aequora Bodywork LLC (“we,” “our,” or “us”) offers professional massage therapy services in accordance with Oregon state licensing regulations. All therapists are licensed by the Oregon Board of Massage Therapists (OBMT). Our services are intended to promote relaxation, pain relief, and general wellness, and do not replace medical care. Any communications with clients regarding their treatment is informational, and should not be interpreted as a medical diagnosis, prescription, medical advice, or mental health counseling. Please consult with your PCP, or other medical professional for whom those services are within scope.

3. Appointments, Cancellations, and No-Shows

• Appointments can be made online, or in person.

• We will arrive at the designated location at the scheduled time. We will knock/ring and wait for a minute. If we have received no response, we will wait in the car until 10 minutes past the scheduled appointment time and try again. At 15 minutes past the scheduled appointment time, we will make a final attempt. If we still receive no response, we will consider it a no-show and cancel the appointment.

• We require at least 24 hours’ notice for cancellations or rescheduling. No-shows or late cancellations may be subject to a fee up to 100% of the scheduled service price.

• Repeated no-shows or late arrivals may result in refusal of future bookings.

• Any exceptions to these terms are made at the sole discretion of the owner on a case-by-case basis, and do not imply an ongoing waiver of the terms on future occasions.

4. Minor clients (17 or younger)

• Minor clients require a legal guardian to sign the Consent to Treat and Terms and Conditions forms when first establishing care.

• Oregon law allows minors 14 and older to make autonomous health-care decisions without the knowledge or approval of a guardian. However, when treating 14-17 year old clients, we require a guardian to be on the premises, though not in the treatment space without the minor client’s consent.

• For minor clients 13 years and younger, we additionally require a guardian to be in the room, or in an adjoining space with a clear view through an open door throughout the treatment.

• All clients, minor or adult, are afforded complete privacy while dressing/undressing and getting on/off the table.

• Minor clients are required to keep their underwear on during treatment. Swimwear is an acceptable substitute.

5. Client Health and Safety

• Before your session, please disclose any health conditions, recent injuries (including bruising, scrapes, cuts, scratches, sores, blisters, rashes or other skin breaks), allergies, or if you are pregnant.

• If you are ill (including with cold, flu, COVID-19, or other communicable illnesses), please reschedule your appointment. If it is less than 24 hours before your appointment, please call or text the therapist at the number you received in your confirmation email.

• You have the right to alter or suspend the treatment at any time. You have the responsibility to immediately notify your therapist if at any time you feel uncomfortable, at risk of injury, or unsafe in any way (e.g. physically, emotionally, etc.).

• If you are under the influence of intoxicants, you are unable to give your informed consent and unable to provide accurate feedback during a massage to ensure you are not injured, rendering it unsafe and unethical to proceed with treatment.

• We reserve the right to refuse or limit service if a therapist believes massage is contraindicated or unsafe for the client at that time.

6. Therapist Health and Safety for Outcall (“in-home”) Massage

• In the event that your therapist is injured, ill, or otherwise unable to fulfill the appointment due to circumstances beyond their control, we will make every effort to notify you as early as possible, and will reschedule your appointment without penalty.

• Your therapist must have a reasonably safe treatment space to work in, and path with which to reach the treatment space. Please see our FAQ page and §11 below for more details. Any extra time the therapist has to spend preparing the space will reduce your hands-on time; the massage will still end at the scheduled time.

• The therapist will not participate in moving furniture or other heavy items.

• Pets must be secured in a separate space during the duration of the appointment (from therapist’s arrival to departure).

• If the therapist determines that the environment is not conducive to providing safe massage therapy, they may cancel the appointment, treating it as a late cancelation under §3 above.

7. Professional Boundaries and Conduct

• All licensed massage services in Oregon are strictly professional and non-sexual as a matter of law and professional ethics. Any inappropriate behavior, remarks, or conduct will result in immediate termination of the session and may be reported to authorities.

• Clients must behave respectfully and appropriately at all times.

• In accordance with the laws of the State of Oregon, you will be will be covered with a sheet (“draped”), and only the region being actively worked will be undraped.

8. Payments and Pricing

• Payment is due at the time of service unless otherwise arranged.

• We accept cash, most cards (excluding AmEx and Discover), Google Pay, and Apple Pay.

• Prices are subject to change without notice. We honor the rate at the time of booking.

• At the time of booking, you will be asked to place a debit or credit card on file. You may opt to pay in full at the time of booking, but will otherwise be charged after the session, or as described in §3, above.

9. Privacy and Confidentiality

We are committed to protecting your privacy and complying with all applicable confidentiality laws. Information you provide is used only to provide safe and effective services and is never shared without your consent, except as required by law. Please see the Privacy Policy.

10. Website Content and Intellectual Property

All content on this site, including text, graphics, images, and logos, is the property of Aequora Bodywork LLC and protected by copyright laws. You may not reproduce, distribute, or use any content without our express written permission.

11. Disclaimer of Liability

• We strive to provide safe and effective services, but we make no guarantees about individual results. To the fullest extent permitted by law, Aequora Bodywork and its staff are not liable for any injury, loss, or damage that may result from your use of our services or website.

• We will make every effort to avoid damage to your property while carrying and setting up our equipment, but cannot be held responsible for incidental damage. The client may reduce this risk by preparing their space in advance. For example and without limitation:

  • Ensuring a path that is at least 36” wide and free of trip hazards from the entry door to their chosen treatment room.

  • Choosing a treatment space that can be accessed without the need to carry equipment up or down stairs.

  • Ensuring that the space for treatment has, at minimum, a 9’x12’ space that is free of furniture and trip hazards.

12. Third-Party Links

Our site may contain links to third-party websites for your convenience. We are not responsible for the content, policies, or practices of any third-party websites.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Oregon, without regard to its conflict of laws provisions. Any disputes arising from these Terms will be resolved in the courts of Multnomah County, Oregon.

14. Changes to Terms

We may update these Terms and Conditions from time to time. Changes will be posted on this page with a new “Effective Date.” Continued use of our site after changes are posted constitutes your acceptance of the revised Terms.

15. Contact Us

If you have any questions about these Terms, please contact:

Aequora Bodywork LLC
Portland, OR
tomjacobs.lmt@gmail.com
www.aequorabodywork.com